EPFO: Submitted a claim? Here's what the status message means and timeline for settlement process
Jocelyn Fernandes
How much time to EPF claims take?
Online claims filed with the EPFO are usually settled within seven to 10 working days. This will require you to complete your KYC.
Offline claims can usually take up to 20 days to settle. Users will receive SMS alerts from the retirement fund body when there is any change in status.
If your claim is not settled within 20 days, members can raise a complaint here — epfigms.gov.in.
EPFO claim: What do the status message mean?
How to check EPF claim status — Stepwise guide
Register on the app with your Aadhaar-linked mobile number and set a 4-digit M-PIN (remember this for future login).
After signing in, search for EPFO under the “All Services” section and on the main service page, tap on “Employee Centric Services”.
Select the option labelled “Track Claim” (sometimes listed under “General Services” as “Know Your Claim Status”).
Input your 12-digit Universal Account Number (UAN) and click Get OTP.
Enter the OTP sent to your registered mobile number and click Login or Submit.
How to check status: EPF portal, SMS, Missed Call
Log in to the portal — unifiedportal-mem.epfindia.gov.in/memberinterface.
Click Online Services in the top navigation bar and select Track Claim Status.
Your Tracking ID, Form Type, and current status will appear.
To check claim via SMS, send a message from your registered mobile number (linked with UAN) to 7738299899 in the following format:
EPFOHO (space) UAN number (space) language
Example — EPFOHO 123456789012 BEN
The language codes are ENG (English), HIN (Hindi), PAN (Punjabi), GUJ (Gujarati), MAR (Marathi), KAN (Kannada), TEL (Telegu), TAM (Tamil), MAL (Malayalam), BEN (Bengali).
You will receive an automated reply with your claim status or account balance information.
Give a missed call from your registered mobile number to 9966044425 to receive an automated reply with claim status or account details.
Or call the EPFO's toll-free number: 1800 118 005 or 1800 114 470 and ask for the status.
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